Politique de confidentialité

Privacy Policy

Snout Atelier operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Snout Atelier operates with the support of the Shopify platform, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit us, use our Services, make a purchase or other transaction through the Services, or otherwise communicate with us. Regarding the collection, processing, and disclosure of your personal information, in the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process When we use the term "personal information," we mean information that identifies you or another individual, or that can be objectively linked to you or another individual. Personal information does not include information that is collected anonymously or that has been anonymized so that it cannot identify you or be objectively linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:

  • Contact Information including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method and confirmation, and other payment details.

  • Account Information including your username, password, security questions, preferences, and settings.

  • Transaction Information including items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your previous transactions.

  • Communications with Us including information you provide in communications with us, for example, when submitting a customer support inquiry.

  • Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information including information related to your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Information We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information;

  • Automatically through the Services, including data from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;

     

  • From our partners or other third parties.

     

How We Use Your Personal Information Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

 

  • To Provide, Customize, and Improve the Services: We use your personal information to provide the Services, including fulfilling our contract with you, processing your payments, fulfilling your orders, remembering your preferences and items you are interested in, sending notifications regarding your account, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges, enabling you to post reviews, and creating a personalized shopping experience for you, such as recommending products related to your purchases. This may also include using your personal information to better customize and improve the Services.

     

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and displaying online advertisements for products or services within the Services or other websites, including based on items you have previously purchased or added to your cart, and other activities within the Services.

     

  • Security and Fraud Prevention: We use your personal information to verify your account, ensure a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or harmful activities, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account details safe. We strongly recommend that you do not share your username, password, or other access credentials with anyone else.

  • Communicating with You: We use your personal information to provide customer support, to respond to you quickly, to provide you with effective services, and to maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information Under certain circumstances, we may provide your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following situations:

  • With Shopify, vendors, and other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).

  • With business and marketing partners who provide marketing and advertising services to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share your personal information and not to show you targeted ads and marketing based on your online activity across various merchants and websites.

  • When you direct us to, request us to, or otherwise consent to us disclosing certain information to third parties, such as for the purpose of shipping products or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve these Services to you. The information you submit to the Services will be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than your country of residence. Furthermore, to help protect, develop, and improve our business, we use certain enhanced Shopify features, which include data and information obtained from your interactions with our Store, along with other merchants and Shopify. Under these circumstances, Shopify is responsible for the processing of your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and what rights you have, you can visit the Shopify Consumer Privacy Policy page. Depending on where you live, you may exercise certain rights regarding your personal information via the Shopify Privacy Portal.

Third-Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you click on links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide in public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

 

Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children who have not reached the age of majority in your jurisdiction. If you are the parent or legal guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. The length of time we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

 

Your Rights and Choices Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.

 

  • Right to Access/Know: You may have a right to request access to personal information that we hold about you.

  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.

  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

     

  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in them. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

     

If you reside in the United Kingdom or the European Economic Area (EEA), subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those stated above:

 

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict the processing of personal information for certain purposes.

     

  • Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

     

You may exercise any of these rights where indicated on our Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

 

Complaints If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you have the right to appeal our decision by contacting us or by lodging a complaint with your local data protection authority.

 

International Transfers Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the "Last Updated" date, and provide notice as required by applicable law.

 

Contact If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at +421 951 979 794, email us at support@snoutatelier.com, or contact us by mail at:

Marcel Fazekáš - LeoniCorp Snout Atelier Karpatské námestie 7770/10A 831 06 Bratislava - Rača Slovakia